This policy explains what personal information EntityOps collects through this website, how we use it, and your rights under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Who We Are

EntityOps Corporate Infrastructure Inc. (“EntityOps”, “we”, “us”, or “our”) operates the website at entityops.ca. We provide ongoing corporate governance and entity management services for investor-owned entities across Canada.

For privacy-related inquiries, contact us at: hello@entityops.ca

2. Information We Collect

We collect personal information only when you voluntarily submit it through our contact form. The information we may collect includes:

We do not collect any information automatically through tracking technologies, analytics platforms, or cookies beyond what is strictly necessary to serve the website.

3. How We Use Your Information

Information submitted through our contact form is used solely to respond to your enquiry, assess your entity infrastructure needs, schedule your complimentary infrastructure review, and provide information about EntityOps services relevant to your situation. We do not use your information for automated decision-making, profiling, or any unrelated purpose.

4. Legal Basis for Processing

We collect and process your personal information on the basis of your consent, given at the time you submit the contact form. You may withdraw consent at any time by contacting us at hello@entityops.ca.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party. Your information may be shared with our team members to respond to your enquiry, email service providers to deliver your submission, and scheduling tools (Calendly) if you book a meeting — their privacy policy governs that interaction.

6. Data Retention

Enquiry information is retained for no more than 24 months if you do not become a client. Active client information is retained for the duration of the service relationship and as required by law. You may request deletion at any time.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information, including encrypted email transmission and access controls. No internet transmission is 100% secure; we use commercially reasonable means to protect your information.

8. Your Rights Under PIPEDA

Under Canada’s PIPEDA, you have the right to access, correct, withdraw consent to, or request deletion of your personal information. You may also file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca. Contact us at hello@entityops.ca — we will respond within 30 days.

9. Third-Party Links

Our website links to third-party services such as Calendly. This Privacy Policy does not apply to those services. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date when we do so.

11. Contact Us

For any privacy-related questions or requests:

EntityOps Corporate Infrastructure Inc.
Email: hello@entityops.ca
Website: entityops.ca